Care coordination is a key strategy for improving the effectiveness, safety, and efficiency of the American healthcare system. Well-designed care coordination improves outcomes for everyone: patients, providers, and payers. The U.S. market for care coordination software is estimated at $8 billion in 2020, growing at 25% CAGR through 2025.

Children and teens with mental and behavioral health issues often present co-occurring, medically complex conditions. For these children, high-quality specialist services may be individually offered, but integration and coordination of relationships between families and specialist providers is often lacking, according to the American Academy of Pediatrics.

Families can spend considerable time communicating among providers and across systems, assimilating recommendations, coordinating appointments, addressing insurance and financial issues, or performing therapeutic activities. In addition, families often must juggle these tasks while caring for additional children in the household.

Patient-centric, software-driven care coordination applications will increasingly be relied upon to improve the deliberate integration and organization of pediatric mental and behavioral care activities. New interoperability rules from CMS and technology industry focus, as well as emerging technologies like AI and blockchain, are expected to play a major role in the growth of care coordination software. All the participants concerned with a patient’s care can share information and coordinate activities to achieve safer and more effective care.